Privacy Policy
Your privacy matters to us. This comprehensive policy explains how Cerebrix Plazia protects, collects, and manages your personal information while providing our budgeting and financial management services.
Information We Collect
At Cerebrix Plazia, we collect various types of information to provide you with personalized budgeting solutions and enhance your financial management experience. Understanding what we collect helps you make informed decisions about sharing your data with us.
Personal Information
Financial Data
With your explicit consent, we may collect and analyze your financial information to provide accurate budgeting recommendations. This includes bank account connections, transaction histories, spending patterns, and investment portfolios. We use bank-level encryption to protect this sensitive information.
Technical Information
We automatically collect certain technical data when you use our platform, including your IP address, browser type, device information, operating system, and usage patterns. This helps us optimize our services and ensure platform security.
How We Use Your Information
Your information enables us to deliver personalized financial guidance and maintain a secure, efficient platform. We're committed to using your data responsibly and only for purposes that benefit your financial wellness journey.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Personalized budgeting recommendations | Financial data, spending patterns, goals | Contractual necessity |
| Account management and support | Contact information, account details | Contractual necessity |
| Security and fraud prevention | Technical data, usage patterns | Legitimate interest |
| Platform improvements | Aggregated usage data | Legitimate interest |
Data Sharing and Third Parties
We maintain strict control over your personal information and never sell your data to third parties. However, we may share certain information with trusted partners who help us deliver our services securely and effectively.
Your Privacy Rights
You have comprehensive rights regarding your personal data. We've designed simple processes to help you exercise these rights and maintain control over your information.
Access and Portability
You can request a complete copy of all personal data we hold about you. We'll provide this information in a structured, commonly used format within 30 days. You can also download your financial data and budgeting history directly from your account dashboard.
Correction and Updates
If any of your personal information is inaccurate or outdated, you can update it directly through your account settings or contact our support team. We'll promptly correct any errors and notify relevant third parties when necessary.
Deletion and Right to be Forgotten
You may request deletion of your personal data at any time. We'll permanently remove your information within 30 days, except for data we're legally required to retain for tax, legal, or regulatory purposes. Some anonymized data may remain in our systems for platform improvement purposes.
Objection and Restriction
You can object to certain types of data processing or request restrictions on how we use your information. While this may limit some platform features, we'll honor your preferences and explain any implications for your service experience.
Data Security and Protection
Protecting your financial information is our highest priority. We employ multiple layers of security measures and follow industry best practices to safeguard your data against unauthorized access, theft, or misuse.
In the unlikely event of a data breach affecting your personal information, we'll notify you within 72 hours and provide detailed information about the incident, affected data, and steps we're taking to address the situation.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | Duration of account plus 3 years | Legal compliance and dispute resolution |
| Financial transaction data | 7 years after account closure | Tax and regulatory requirements |
| Usage and analytics data | 2 years in anonymized form | Platform improvement and research |
| Marketing communications | Until you unsubscribe | Ongoing communication preferences |
International Data Transfers
While Cerebrix Plazia operates primarily in Israel, we may transfer your data to other countries where our service providers operate. We ensure all international transfers comply with applicable data protection laws and provide adequate safeguards for your information.
When transferring data outside Israel or the European Economic Area, we use approved transfer mechanisms such as Standard Contractual Clauses, adequacy decisions, or other legally recognized safeguards. You can request more information about specific transfer arrangements that may affect your data.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze platform usage, and provide personalized content. You can control cookie settings through your browser, though some platform features may not function properly with cookies disabled.
Types of Cookies We Use
Children's Privacy
Cerebrix Plazia is not intended for children under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from someone under 18, we will promptly delete that information from our systems.
Parents or guardians who believe we may have collected information from their child should contact us immediately. We take children's privacy seriously and will investigate and address any concerns promptly.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or applicable laws. When we make significant changes, we'll notify you through email or prominent notices on our platform at least 30 days before the changes take effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
Email: contact@noventagroup.com
Address: Beit Lekhem St 25, Haifa, 3556608, Israel
Phone: +97236737675
We respond to privacy inquiries within 48 hours and provide detailed assistance with all privacy-related matters.